Privacy Policy

1) Introduction

This Privacy Policy applies to the GyanApp mobile application and website (the "Platform") operated by Gyankaar Technologies Private Limited ("Company", "we", "us", "our"). It describes what personal information we collect, how we use it, who we share it with, and your choices. By accessing or using the Platform, you agree to this Privacy Policy in addition to our Terms & Conditions.

2) Scope

This Policy governs your use of the GyanApp mobile applications (Android/iOS) and the website at gyanapp.co. It also covers any services accessible through the Platform.

3) Consent

By using the Platform, you consent to the collection, use, storage, processing, and disclosure of your information as described here. If you do not agree, please discontinue use of the Platform.

4) Information We Obtain

4.1 Information You Submit

• Contact: Name, email, phone number.
• Account: Login details and profile information.
• Content: profile and app content preferences you upload for processing.
• Payments: Limited payment details as required by our payment providers.
• KYC (if required): Only where needed to meet legal/partner requirements.

4.2 Information Collected Automatically

• Device & App: OS version, app version, device identifiers (where permitted).
• Log & Usage: IP address, timestamps, feature usage, performance/crash data.
• Location: If you grant permission in-app.

4.3 Camera & Photos

We request notification and media permissions only where required for app features.

5) How We Use Information

• Provide, operate, and improve alarms, ringtones, wallpapers, subscriptions, and related services.
• Authenticate users (e.g., OTP via SMS), maintain security, and prevent fraud.
• Communicate service updates, transactional messages, and support responses.
• Personalize in-app experience and conduct analytics to improve performance and quality.
• Comply with legal obligations and enforce our Terms & Conditions.

6) App Data Processing

• App data is processed using our systems and trusted service providers.
• App data may be stored in encrypted cloud services associated with your account.
• We do not use your content to train models without your explicit consent.
• You retain ownership of your profile information and personal content.

7) Sharing & Disclosures

7.1 Service Providers

• Cloud: Amazon Web Services (hosting, storage, security).
• Service Providers: third-party providers only where required for app services.
• Auth: MSG91 and ValueFirst for SMS verification.
• Payments/Analytics: As needed to deliver and improve the service.

7.2 Legal

We may disclose information when required by law or to protect rights, safety, and integrity.

7.3 Business Transfers

Information may be transferred in the context of a merger, acquisition, or asset sale.

8) Cookies & Similar Technologies

The website may use cookies for session management, preferences, and analytics. You can control cookies in your browser settings; some features may not work without them.

9) Security

• Encryption in transit/at rest where applicable.
• Access controls, monitoring, and secure development practices.
• Regular updates to address security issues.

10) Data Retention

• Account data: retained while the account is active and as required by law.
• Images: retained until you delete them or close your account.
• Logs/analytics: retained for a limited period to improve stability and quality.

11) Your Rights

Subject to applicable law, you may request access, correction, deletion, or a portable copy of your data, and you may withdraw certain consents. Contact us using the details below.

12) Third‑Party Links

The Platform may contain links to third‑party sites. We are not responsible for their content or privacy practices. Review their policies before using their services.

13) Force Majeure

We are not responsible for failures caused by events beyond our reasonable control (including, but not limited to, natural disasters, acts of government, network outages, and security incidents).

14) Changes

We may update this Policy from time to time. Material changes will be posted on this page with the updated date. Continued use of the Platform constitutes acceptance of the updated Policy.

15) Contact Us